Refund policy

All sales are final.

Because our products are consumable dietary supplements, we do not accept returns or offer refunds or exchanges on any opened or used products once they have shipped. This policy protects the safety and integrity of our products for every customer.

Damaged or incorrect orders. If your order arrives damaged, defective, or is the wrong item, we will make it right. Email us at oxaliburn@gmail.com within 7 days of delivery with your order number and a clear photo of the issue, and we will send a replacement at no cost to you.

Order cancellations. Orders can only be cancelled before they have been processed for shipping. Once an order has shipped, it cannot be cancelled.

Non-delivery. If a tracked order is marked delivered but you did not receive it, please contact the carrier first, then reach out to us and we will do our best to assist.

By completing a purchase, you acknowledge and agree to this all-sales-final policy.

Questions? Email oxaliburn@gmail.com.